Returns & Exchanges Policy

Last Updated: [6/6/2026]
Our Mechis Sandalias policies are made transparent to inform consumers of important
processes and practices when completing orders. They may be updated from time to time.

1. Eligibility for Returns

  • It is important to understand that Mechis Sandalias provides a made-to-order service.
    Every pair of sandals is carefully crafted by hand, no heavy machinery or mass
    production is involved. Creation begins when the order is received.
  • Our Quality control process is then applied every step along the way to ensure each pair
    is made, packaged and shipped using the highest standard and quality to support your
    purchases. We ensure you receive the correct item delivered straight to your door.
  • As such, all purchases are non-returnable, non-refundable, and
    non-exchangeable. NO exceptions.
    When you wear Mechis Sandalias, you’re wearing a uniquely elegant work of art.

Contact Us

We can be reached at:
info@mercedesbarreto.com