Shipping Policy
Last Updated: [04/06/2026]
Thank you for shopping with Mechis Sandalias. We are committed to delivering our unique footwear to customers around the world with care and efficiency. Please review our shipping policy below.
1. Order Processing
- All orders are processed within 8–10 business days (Monday–Friday, excluding public holidays in Argentina).
- You will receive an email confirmation once your order has been shipped, including tracking information where available.
- We ship internationally (Zones 1–6) and nationally/locally (Zone 0) to all Argentine provinces except Tierra del Fuego.
- Each zone has its respective shipping rate as stated in the FAQ section of the online store.
2. Shipping Rates & Delivery Times
We ship worldwide from our base in Argentina. Shipping costs and delivery times vary depending on the destination and shipping method selected at checkout.
- Argentina (Domestic Orders): 7–10 business days
- South America: 10–20 business days
- North America & Europe: 18–25 business days
- Rest of the World: 20–30 business days
Note: Delivery times are estimates and may be affected by customs clearance, courier delays, or global shipping disruptions.
3. Customs, Duties & Taxes
- International shipments may be subject to customs duties, taxes, and import fees imposed by the destination country.
- These charges are the responsibility of the customer and are not included in the product price or shipping fee.
- Please check with your local customs office for more details before placing an order.
4. Tracking & Delivery
- Tracking information will be provided whenever available.
- Once a package leaves Argentina, tracking updates may be limited depending on the destination’s local courier.
- We are not responsible for delays caused by customs or shipping carriers.
5. Lost or Damaged Packages
- We are not liable for packages claimed as damaged in transit. Our shipping carriers handle each package with premium care.
- Products are securely packaged using industry-standard materials to ensure safe delivery.
- We will not be held responsible for items declared damaged at the time of delivery/reception.
- If your package does not arrive within the stated delivery times, please contact us within 2–3 business days at:
info@mercedesbarreto.com - We will work with the carrier to investigate and resolve the issue as best as possible.
6. Order Changes & Address Accuracy
- Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
- If you need to update your shipping address, please contact us within 24 hours of placing your order at:
info@mercedesbarreto.com
7. Questions
If you have any questions about your order or shipping, please contact us at:
info@mercedesbarreto.com
