Returns & Exchanges Policy

Last Updated: 9/29/2025

At Mechis Sandalias, every pair of shoes is crafted with care, quality, and excellence. Our returns policy is designed to inform customers about our process when completing an order.


1. Eligibility for Returns

  • It is important to understand that Mechis Sandalias provides a made-to-order service. Every pair of sandals is carefully handcrafted, with no heavy machinery or mass production involved. Creation begins once the order is received.

  • Our quality control process is applied at every step to ensure each pair is made, packaged, and shipped using the highest standards. We ensure you receive the correct item delivered straight to your door.

  • As such, all purchases are non-returnable, non-refundable, and non-exchangeable — NO exceptions.

When you wear Mechis Sandalias, you are wearing a uniquely elegant work of art.


2. Contact Us

If you have questions about our Returns & Exchanges Policy, reach us at:

info@mercedesbarreto.com


Additional Information

This may apply to:

  • Any additional questions or concerns about returns or related matters not addressed in this policy.